Technical support and hardware
On-site and remote service to keep people and equipment working.
- Emergency and priority support
- Diagnostics, repair and upgrades
- Workstation deployment and migration
- Equipment procurement and replacement
Broad capability, organized into services clients can understand and engage.
From urgent support to major projects, Tech Americano combines specialties without losing clarity of scope, ownership or communication.
Networks and infrastructure
Connectivity and physical infrastructure for reliable operations.
- Structured cabling and fiber
- Wi-Fi, switches, routers and VPN
- Servers, racks, UPS and storage
- Technical rooms and multi-site rollouts
Cybersecurity and continuity
Practical protection to reduce risk and restore operations.
- Firewall, endpoints, MFA and access
- Backups and recovery
- Monitoring and vulnerability reviews
- Initial incident support
Cloud and hosting
Online architecture and operations integrated with Hospedagem Americano.
- VPS, servers and containers
- Domains, DNS and business email
- Migrations and monitoring
- Microsoft 365 and Google Workspace
Websites, systems and applications
Digital solutions built around real processes and goals.
- Corporate websites and landing pages
- Portals and internal systems
- Web and mobile applications
- APIs, integrations and modernization
AI and automation
Responsible automation for service, sales and operations.
- Internal assistants
- Document processing
- Follow-up and reporting automation
- Internal search and knowledge
CRM, VoIP and customer service
Technology to organize leads, conversations and support.
- CRM and pipelines
- Ticketing and omnichannel
- Telephony, IVR and recording
- Dashboards and integrations
Marketing, design and growth
Technical and creative execution for presence and acquisition.
- Strategy and digital campaigns
- Design and brand materials
- Conversion pages and automation
- Measurement and continuous improvement
IT assets and recycling
Responsible equipment lifecycle for organizations.
- Decommissioning and inventory
- Secure data destruction
- Reuse, trade-in and donation
- Recycling and documentation when contracted
Embassies and international organizations
Bilingual technology support and local coordination in Brasília.
- Local support for international teams
- Networks, events and secure infrastructure
- Controlled access and coordination with overseas IT teams
- Asset and data management
Special projects
Multidisciplinary capabilities assessed case by case.
- Cameras, access and smart environments
- IoT, prototypes and computer vision
- Robotics and academic projects
- Procurement, coordination and deployment
Custom project
Need something that does not fit a standard category?
Tech Americano assesses projects that combine several disciplines and structures a responsible solution based on scope and available capability.