Local support and response
On-site and remote service, including urgent situations and critical incidents.
- Workstations, users and equipment
- Diagnostics and operational recovery
- Liaison with overseas IT teams
Local technology support for embassies and international organizations in Brasília.
English and Portuguese coordination, rapid response and structured execution for environments that require clear communication, controlled access and accountability.
Secure infrastructure
Networks, Wi-Fi, cabling, technical rooms and controlled work access.
- Installation and maintenance
- Documentation and labeling
- Backup and continuity
Meetings and events
Technical support for conferences, videoconferencing, rooms and institutional events.
- Audio, video and connectivity
- Preparation and testing
- Support during events
Assets and data
Responsible removal and handling of equipment and media under the contracted scope.
- Inventory and chain of custody
- Secure data destruction
- Recovery and recycling
Special projects
Deployments, moves, modernization and coordination across multiple vendors.
- Planning and procurement
- After-hours execution
- Validation and handoff
Confidentiality and control
Sensitive requirements are assessed before work and incorporated into the execution plan.
- Verified identities when required
- Controlled access and records
- Defined supervision and communication
International service
Speak directly with a team that understands the Brasília context.
Describe the need, urgency and access requirements. The initial assessment can be handled in English or Portuguese.